Tassos Extension Templates

Cancellation Survey

First Name *

Last Name *

Email address *

How long have you been using the service? *

Less than a month

1-6 months

7-12 months

1-3 years

Over 3 years

How often did you use our service? *

Once a week

2 or 3 times a month

Once a month

Less than once a month

What was the main reason for cancelling the service? *

No longer need it

It didn't meet my needs

Found a better alternative

Found a cheaper alternative

Quality was less than expected

Ease of use was less than expected

Customer service was less than expected

Other

If other reason, please specify. *

Will you use our service in the future? *

Definitely

Probably

Not Sure

Probably Not

Definitely Not

Will you recommend our service to others? *

Definitely

Probably

Not Sure

Probably Not

Definitely Not

Overall, how satisfied were you with the service? *

Definitely

Probably

Not Sure

Probably Not

Definitely Not

How can we improve our services? *